if you say you are going to do something - do it, be consistent and predictable, hold yourself and each other accountable, it’s not about who gets the credit, debrief events (what went right/what could be improved on) effectively, be courteous during disagreements - courtesy rules the day!

come together to succeed; accomplish our mission of helping kids and making a difference in our community, speak the truth, consider the perspective of those we serve

no judgement, members are expected to contribute what they can, if a member wants to be involved in a project - he/she can do so, remember everyone has limitations to what they can do

great attitude, sense of humor, have fun, maintain optimism, no drama

employ the SBI (situation-behavior-impact) model, use a ratio of 4:1 - four positive comments to one corrective comment, align your intentions and impact on others, recognize the contributions of other members

be encouraging, promote kindness, support each other, assume goodness

be a good listener, acknowledge what the other person is saying, let he/she know you heard them, don’t interrupt, be aware of your non-verbal communication

thoughtfully consider a person’s idea before responding, no harshness, don’t be short with each other, encourage people to give their opinions, respect the role of the person who has taken responsibility for a project